/* Light, Salesforce-Lightning-style system: white cards on a soft grey page, one confident blue, SmartestDesk gold as the accent */
:root{
  --page:#F3F3F3; --card:#FFFFFF; --line:#DDDBDA; --line2:#E5E5E5;
  --ink:#181818; --ink2:#3E3E3C; --muted:#706E6B;
  --brand:#0176D3; --brand-dark:#014486; --navy:#032D60; --brand-soft:#EEF4FF; --brand-line:#B0C9EC;
  --gold:#B8914A; --gold-soft:#FBF4E6;
  --ok:#2E844A; --okbg:#EBF7E6; --warn:#A96404; --warnbg:#FEF1E2; --bad:#BA0517; --badbg:#FDEDEE;
  --r:8px; --shadow:0 2px 2px rgba(0,0,0,.06); --shadow2:0 4px 14px rgba(3,45,96,.10);
  --serif:"Cormorant Garamond",Georgia,serif; --sans:"Inter","Helvetica Neue",Arial,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--page);color:var(--ink);font-family:var(--sans);font-size:14.5px;line-height:1.5}
a{color:var(--brand)}
h1,h2,h3{margin:0 0 .4em;line-height:1.2;color:var(--ink);font-weight:700}
h1{font-size:1.75rem} h2{font-size:1.3rem} h3{font-size:1.05rem}
p{margin:0 0 .75em}
.muted{color:var(--muted)} .small{font-size:.85rem}
.eyebrow{font-size:.72rem;letter-spacing:.12em;text-transform:uppercase;color:var(--brand-dark);font-weight:700}
.gh{position:sticky;top:0;z-index:30;background:#fff;border-bottom:1px solid var(--line);box-shadow:var(--shadow)}
.gh-top{display:flex;align-items:center;gap:14px;padding:8px 18px}
.gh-top img{height:44px}
.gh-top .spacer{flex:1}
.gh-top .who{font-size:.78rem;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}
.wrap{max-width:1200px;margin:0 auto;padding:20px 18px 60px}
.pagehead{display:flex;gap:14px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;margin-bottom:14px;box-shadow:var(--shadow)}
.pagehead .icon{width:46px;height:46px;border-radius:8px;background:var(--brand);color:#fff;display:flex;align-items:center;justify-content:center;font-size:1.4rem;flex:0 0 46px}
.pagehead h1{margin:0}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px;margin-bottom:14px;box-shadow:var(--shadow)}
.card h3{display:flex;align-items:center;gap:8px}
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(auto-fit,minmax(min(310px,100%),1fr))}
.g3{grid-template-columns:repeat(auto-fit,minmax(min(230px,100%),1fr))}
.g4{grid-template-columns:repeat(auto-fit,minmax(min(190px,100%),1fr))}
.kpi{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;box-shadow:var(--shadow);border-top:4px solid var(--brand)}
.kpi b{display:block;font-size:1.65rem;color:var(--ink);line-height:1.15;font-weight:700}
.kpi span{font-size:.8rem;color:var(--muted)}
.kpi.gold{border-top-color:var(--gold)} .kpi.ok{border-top-color:var(--ok)} .kpi.warn{border-top-color:#DD7A01}
/* lightning-style tabs inside a page */
.tabs{display:flex;gap:0;flex-wrap:wrap;background:#fff;border:1px solid var(--line);border-radius:var(--r);margin-bottom:14px;box-shadow:var(--shadow);overflow:hidden}
.tabs button{font:inherit;font-size:.86rem;cursor:pointer;background:transparent;border:0;border-bottom:3px solid transparent;color:var(--ink2);padding:.75rem .95rem}
.tabs button:hover{background:var(--brand-soft)}
.tabs button.on{border-bottom-color:var(--brand);color:var(--brand-dark);font-weight:700}
.btn{font:inherit;cursor:pointer;border-radius:6px;padding:.5rem .9rem;font-weight:600;background:#fff;color:var(--brand);border:1px solid var(--line);display:inline-flex;gap:.4rem;align-items:center}
.btn:hover{background:var(--brand-soft)}
.btn.primary{background:var(--brand);color:#fff;border-color:var(--brand)} .btn.primary:hover{background:var(--brand-dark)}
.btn.sm{padding:.3rem .65rem;font-size:.82rem}
.btn:disabled{opacity:.45;cursor:not-allowed}
table{width:100%;border-collapse:collapse} th,td{text-align:left;padding:.55rem .55rem;border-bottom:1px solid var(--line2);vertical-align:top;font-size:.88rem}
th{font-size:.72rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:700;background:#FAFAF9}
.pill{display:inline-block;border-radius:999px;padding:.1rem .55rem;font-size:.74rem;font-weight:700;background:#ECEBEA;color:var(--ink2);white-space:nowrap}
.pill.ok{background:var(--okbg);color:var(--ok)} .pill.warn{background:var(--warnbg);color:var(--warn)} .pill.bad{background:var(--badbg);color:var(--bad)} .pill.blue{background:var(--brand-soft);color:var(--brand-dark)} .pill.gold{background:var(--gold-soft);color:#7A5A1E}
input,select,textarea{font:inherit;width:100%;padding:.55rem .7rem;border-radius:6px;border:1px solid #C9C7C5;background:#fff;color:var(--ink)}
input:focus,select:focus,textarea:focus{outline:0;border-color:var(--brand);box-shadow:0 0 0 2px rgba(1,118,211,.2)}
label{display:block;font-size:.8rem;color:var(--ink2);font-weight:600;margin:.65rem 0 .25rem}
.check{display:flex;gap:10px;align-items:flex-start;margin:.5rem 0;font-size:.87rem}
.check input{width:auto;margin-top:3px}
.code{font-family:ui-monospace,Menlo,monospace;font-size:1.35rem;letter-spacing:.1em;color:var(--brand-dark);background:var(--brand-soft);border:1px dashed var(--brand-line);border-radius:8px;padding:8px 14px;display:inline-block}
.bar{height:8px;background:#E5E5E5;border-radius:6px;overflow:hidden} .bar i{display:block;height:100%;background:var(--brand)}
.note{border-left:4px solid var(--brand);background:var(--brand-soft);padding:10px 14px;border-radius:0 6px 6px 0;margin:10px 0}
.warnbox{border-left:4px solid #DD7A01;background:var(--warnbg);padding:10px 14px;border-radius:0 6px 6px 0;margin:10px 0}
.hero{background:linear-gradient(120deg,var(--navy),var(--brand-dark) 55%,var(--brand));color:#fff;border-radius:12px;padding:34px 30px;margin-bottom:16px;position:relative;overflow:hidden}
.hero h1{color:#fff;font-size:2.2rem;max-width:760px}
.hero p{color:#E3EDFF;max-width:760px;font-size:1.02rem}
.steps{counter-reset:s;display:grid;gap:12px;grid-template-columns:repeat(auto-fit,minmax(min(200px,100%),1fr))}
.steps div{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:18px 14px 14px;position:relative}
.steps div::before{counter-increment:s;content:counter(s);position:absolute;top:-12px;left:12px;background:var(--brand);color:#fff;font-weight:700;width:26px;height:26px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:.85rem}
.hidden{display:none!important}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.qr{width:116px;height:116px;background:#fff;border:1px solid var(--line);border-radius:8px;padding:6px}
/* the Authorized Agent ID */
.idcard{width:360px;max-width:100%;border-radius:14px;overflow:hidden;box-shadow:var(--shadow2);border:1px solid var(--line);background:#fff}
.idcard .top{background:linear-gradient(120deg,var(--navy),var(--brand));color:#fff;display:flex;align-items:center;gap:10px;padding:12px 14px}
.idcard .top img{height:42px}
.idcard .top b{font-family:var(--serif);font-size:1.25rem;letter-spacing:.02em}
.idcard .top small{display:block;font-size:.66rem;letter-spacing:.2em;color:#E3C57E;font-weight:700}
.idcard .body{display:flex;gap:14px;padding:14px}
.idcard .photo{width:104px;height:128px;border-radius:8px;background:#ECEBEA center/cover no-repeat;border:2px solid #fff;box-shadow:0 0 0 1px var(--line);flex:0 0 104px;display:flex;align-items:center;justify-content:center;color:var(--muted);font-size:.75rem;text-align:center}
.idcard .name{font-size:1.15rem;font-weight:700}
.idcard .role{color:var(--gold);font-weight:700;font-size:.8rem;letter-spacing:.06em;text-transform:uppercase}
.idcard dl{margin:.4rem 0 0;font-size:.8rem;display:grid;grid-template-columns:auto 1fr;gap:2px 8px}
.idcard dt{color:var(--muted)} .idcard dd{margin:0;font-weight:600}
.idcard .foot{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 14px;border-top:1px solid var(--line2);background:#FAFAF9;font-size:.74rem;color:var(--muted)}
.idcard .foot .qr{width:70px;height:70px;padding:3px}
/* simulations */
.sim-opt{display:block;width:100%;text-align:left;font:inherit;cursor:pointer;background:#fff;border:1px solid var(--line);border-radius:8px;padding:10px 12px;margin-bottom:8px}
.sim-opt:hover{border-color:var(--brand);background:var(--brand-soft)}
.sim-opt.ok{border-color:var(--ok);background:var(--okbg)} .sim-opt.bad{border-color:var(--bad);background:var(--badbg)}
.bubble{background:#F3F2F2;border-radius:12px 12px 12px 4px;padding:10px 14px;margin:8px 0;max-width:620px}
.checkout{max-width:460px;background:#fff;color:#1a1f36;border-radius:10px;padding:20px;border:1px solid var(--line);box-shadow:var(--shadow2)}
.toast{position:fixed;bottom:18px;left:50%;transform:translateX(-50%);background:var(--navy);color:#fff;padding:10px 16px;border-radius:8px;font-weight:600;z-index:60;display:none;box-shadow:var(--shadow2)}
@media(max-width:700px){h1{font-size:1.45rem}.hero h1{font-size:1.6rem}.hero .mark{display:none}.gh-top img{height:36px}}
/* ---- live site additions ---- */
@media (prefers-color-scheme: dark){ :root:not([data-theme="light"]){ color-scheme: light; } }
.gh-top a.navlink{font-size:.86rem;font-weight:600;text-decoration:none;color:var(--brand-dark);padding:.4rem .6rem;border-radius:6px}
.gh-top a.navlink:hover{background:var(--brand-soft)}
/* small phones: logo, Verify and Sign in share one line without pushing the page sideways */
@media (max-width:480px){.gh-top{gap:6px;padding:8px 16px}.gh-top>a:first-child{min-width:0;flex:0 1 auto}.gh-top img{height:30px;max-width:100%;object-fit:contain;object-position:left}.gh-top .spacer{flex:1 0 0}.gh-top a.navlink{padding:.35rem .4rem;font-size:.8rem;white-space:nowrap}}
.narrow{max-width:520px;margin:0 auto}
.msg{margin-top:10px;font-size:.9rem}
.msg.err{color:var(--bad)} .msg.good{color:var(--ok)}
.mod{display:flex;gap:12px;align-items:center;padding:11px;border:1px solid var(--line);border-radius:8px;margin-bottom:8px;background:#fff}
.guide h3{margin-top:1.1em}
.fake{pointer-events:none}
footer.site{max-width:1200px;margin:0 auto;padding:0 18px 40px;color:var(--muted);font-size:.8rem}
@media (max-width:600px){ .hero h1{font-size:1.6rem} .wrap{padding:16px 16px 50px} th,td{font-size:.82rem;padding:.45rem .35rem} }
.reason{font-size:.8rem;padding:.35rem .5rem;min-width:170px}

/* ---- the welcome screen (splash.js): once per opening; fades by itself even without the script ---- */
.splash{position:fixed;inset:0;z-index:100;display:flex;align-items:center;justify-content:center;padding:24px 16px;
  background:linear-gradient(160deg,#FFFFFF 0%,#EEF4FF 100%);animation:splash-out .6s ease 2s forwards;cursor:pointer}
.splash-in{max-width:620px;text-align:center}
.splash-in img{width:min(420px,86vw);height:auto;animation:splash-up .7s ease both}
.splash-in p{margin:18px auto 0;font-size:1.08rem;line-height:1.5;color:var(--navy);font-weight:600;animation:splash-up .7s ease .15s both}
.splash-in p::before{content:"";display:block;width:56px;height:3px;margin:0 auto 14px;background:var(--gold);border-radius:2px}
.splash-seen .splash{display:none}
@keyframes splash-out{to{opacity:0;visibility:hidden}}
@keyframes splash-up{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@media (prefers-reduced-motion: reduce){ .splash{animation:splash-out .01s linear 1.6s forwards} .splash-in img,.splash-in p{animation:none} }

/* ---- onboarding course ---- */
.steps-row{list-style:none;display:flex;flex-wrap:wrap;gap:6px;padding:0;margin:10px 0 0}
.steps-row li{font-size:.76rem;padding:.25rem .55rem;border-radius:999px;border:1px solid var(--line);color:var(--muted);background:#fff}
.steps-row li.passed{background:var(--okbg);color:var(--ok);border-color:#BFE3C8}
.steps-row li.current{background:var(--brand-soft);color:var(--brand-dark);border-color:var(--brand-line);font-weight:700}
.lesson p{font-size:.98rem;line-height:1.6;max-width:720px}
.lesson ul{max-width:720px;padding-left:1.2rem} .lesson li{margin:.35rem 0;line-height:1.55}
.quiz-q{border:1px solid var(--line);border-radius:8px;padding:12px 14px;margin:12px 0;max-width:720px}
.quiz-q.wrong{border-color:var(--bad);background:var(--badbg)}
.quiz-q b{display:block;margin-bottom:6px}
.quiz-q label{display:flex;gap:10px;align-items:flex-start;font-weight:400;font-size:.92rem;margin:.4rem 0;color:var(--ink)}
.quiz-q input{width:auto;margin-top:4px}

.lesson-photo{margin:0 0 14px}
.lesson-photo img{display:block;width:100%;aspect-ratio:16/7;object-fit:cover;border-radius:8px;background:#ECEBEA}
.lesson-photo figcaption{font-size:.72rem;color:var(--muted);margin-top:4px;text-align:right}
.lesson-photo figcaption a{color:var(--muted)}

/* ---- agent notices ---- */
details.notice{border:1px solid var(--line);border-radius:8px;padding:10px 14px;margin:10px 0;background:#fff}
details.notice summary{cursor:pointer;display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.mailpreview{border:1px dashed var(--line);border-radius:8px;margin:10px 0 12px;background:#F3F3F3;max-height:520px;overflow:auto}